1. Introduction
Welcome to our vehicle rental service. By booking a vehicle with us, you agree to comply with these terms and conditions. Please read them carefully to ensure a clear understanding of your rights and obligations.
2. Booking and Payment
● All bookings must be made through our website or app.
● All bookings must be made through our website or app.
● Accepted payment methods include credit cards and other specified payment options.
3. Vehicle Use
● Customers must hold a valid driver's license and be of legal driving age in their jurisdiction.
● Vehicles are to be used for lawful purposes only. Off-road or reckless driving is strictly prohibited.
● Smoking in the vehicle is not allowed, and any damage from smoking will incur additional charges.
4. Rental Period
● The rental period begins at the time of vehicle pick-up and ends when the vehicle is returned.
● Customers are responsible for returning the vehicle on time to avoid additional charges.
5. Insurance and Liability
● Basic insurance coverage is included in your rental fee. Additional coverage options are available at an extra cost.
● Customers are liable for any damage or loss incurred during the rental period, up to the full value of the vehicle.
6. Fuel Policy
Vehicles must be returned with the same amount of fuel as at pick-up. Refueling charges will apply if the fuel level is not the same.
7. Cancellations and Refunds
● Cancellations must be made at least 24 hours before the scheduled pick-up for a full refund.
● No refunds will be issued for cancellations made within 24 hours of the pick-up time.
8. Changes to Terms
We reserve the right to amend these terms and conditions at any time. Customers will be notified of significant changes via email or through our website.
9. Governing Law
These terms are governed by the laws of [Your Location]. Any disputes arising from these terms will be resolved by local laws.
10. Contact Us
For any questions regarding these terms and conditions, please contact our customer service team at contact information .
