We understand that plans can change. To ensure a smooth experience, we have established the following cancellation policy:
1. Cancellation Window :
You may cancel your booking up to 24 hours before the scheduled pickup time without incurring any charges.
2. Late Cancellations :
Cancellations made less than 24 hours before the pickup time will incur a cancellation fee equivalent to 50% of the total booking amount.
3. No-Show Policy :
If you do not show up for your booking and do not cancel in advance, you will be charged the full amount of the booking.
4. Refund Process :
If eligible for a refund, it will be processed back to your original payment method within 5-7 business days.
5. How to Cancel :
Cancellations can be made through our website or mobile app by navigating to your booking details. Alternatively, you can contact our customer support team for assistance.
6. Exceptions :
In case of emergencies or unforeseen circumstances, please reach out to our customer support team. We will do our best to accommodate your needs.
We value your business and aim to provide flexibility and support for all our customers. If you have any questions regarding our cancellation policy, feel free to contact us for assistance. Thank you for choosing us for your travel needs!
