Frequently asked questions
Question & Answers
Our drivers track your flight arrival time and are available 24/7. You will receive driver details and real-time updates upon booking.
Yes, we offer group and family transport with options including vans, SUVs, and buses. Group discounts and custom packages are also available.
We accept all major debit/credit cards, Apple Pay, Mada, and cash (for select bookings). Online payment is encouraged for faster check-in.
Yes, pre-booking is available and highly recommended, especially during peak Hajj and Umrah seasons. You can schedule days or weeks in advance.
Yes, we provide half-day and full-day Ziyarat trips in Makkah and Madinah with or without guides. Packages are customizable.
All QTaxi drivers are professionally trained, fully licensed, and experienced in serving pilgrims with respect and safety.
Yes, you can modify or cancel your booking through our app or support team. Refer to our cancellation policy for more details.
